Cooling off period
When you order from us online, you are entitled to a cooling off period when you can cancel your service without
any penalty. Our cooling off period is 10 days, which includes any statutory cooling off period.
This period starts the day the contract is agreed (i.e. you receive
an email from us saying we have activated your service) and ends 10 days after that date.
Cancelling an order before activation you change your mind after placing an order, you can cancel it at any time before we activate
it. Please see the Contact us page for our telephone number. You
will need to give us your name and address details to cancel your order.
Receiving your money
Our accounting is outsourced and as a result we operate a 45 day refund policy. You must inform us in writing, or by email to cs@eprivateire.com, of your intention to cancel
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